Customer Service & Support
Customer Service & Support
Have a question? Need help with an order? Weβre here to assist with product support, training access, warranty service, and anything else you need.
π¬ Contact Our Team
Email: support@nonlethaldefense.com
Phone: 1-800-555-NLDF (6533)
Business Hours: MondayβFriday, 9 AM β 5 PM EST
π Looking for Quick Answers?
Check our Frequently Asked Questions for topics including shipping, legal info, training access, and more.
π¦ Order Status & Shipping
You will receive an email with tracking info as soon as your order ships. Most orders are processed within 1β2 business days.
For shipping questions or to make changes, email orders@nonlethaldefense.com.
π‘οΈ Warranty & Product Support
We stand behind our products with a limited warranty and customer support for launchers, accessories, and alarms. To initiate a return, warranty claim, or service request, please visit our Warranty Center.
π Accessing Training & Certification
If youβve purchased an online course or bundle that includes training, you will receive an email with login instructions. If you need help accessing your course, contact training@nonlethaldefense.com.
π’ Bulk, Dealer & Institutional Inquiries
Looking to outfit a school, business, or security team? Our customer service team can assist with quotes, training coordination, and compliance documentation. Email enterprise@nonlethaldefense.com for assistance.
π₯ Contact Form
Prefer to reach out directly? Use the form below and our team will reply within 1 business day.