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Warranty: Byrna Products

Byrna Product Warranty

Thank you for purchasing a Byrna® personal defense device from NonLethalDefense.com. Your Byrna product is covered under a Limited Factory Warranty issued by Byrna Technologies Inc. This page outlines your rights, responsibilities, and how to activate and use your warranty.

Limited Factory Warranty

Byrna launchers are warranted by Byrna Technologies Inc., solely to the original retail purchaser, to be delivered free from factory defects in materials and workmanship, under normal use, for a period of one (1) year from the original date of purchase.

To obtain warranty coverage, the warranty holder must:

  • Provide proof of original purchase
  • Safely and securely package and ship the defective device before the warranty expires
  • Follow all instructions provided by Byrna’s Return Merchandise Authorization (RMA) process

The buyer’s remedy under this warranty is limited, at Byrna Technologies Inc.’s sole discretion, to either a refund, a credit, or a replacement of the defective item. Byrna reserves the sole right to determine if a claim qualifies under the warranty.

Exclusivity of Warranty & Limitations

This limited warranty is the exclusive remedy for product defects. Byrna Technologies Inc. disclaims all other express or implied warranties, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement of intellectual property rights

To the extent that applicable law does not allow such disclaimers, any implied warranties are limited to one (1) year from the date of purchase.

Prohibited Uses & Voiding the Warranty

Your warranty may be voided if any of the following occur:

  • Attempting to disassemble, repair, or modify the Byrna device
  • Using unauthorized or incompatible accessories, projectiles, or CO₂/gas cartridges
  • Neglect, abuse, or improper storage or handling
  • Use of any unapproved third-party components

End User’s Assumption of Risk

It is your responsibility to determine the suitability of the Byrna product for its intended use. Before using, you must:

  • Read and understand all manuals and safety instructions
  • Comply with all applicable laws in your jurisdiction
  • Take all precautions to use the product responsibly and safely

Byrna Technologies Inc. shall not be liable for any indirect, incidental, or consequential damages including (but not limited to): lost profits, lost opportunities, loss of consortium, or bodily injury — except in cases of gross negligence or willful misconduct. This limitation applies to the maximum extent permitted by law.

Returns Due to Disagreement

Any purchaser who does not agree with the above terms may return their unused Byrna product, in original packaging and condition, within seven (7) days of purchase for a refund. However, the customer must first contact NonLethalDefense.com to request and receive an RMA (Return Merchandise Authorization) before sending the product back.

Returns sent without a valid RMA issued by NonLethalDefense.com may be rejected, incur restocking fees, or result in a partial or no refund at all. All returns must follow the specific RMA process issued by NonLethalDefense.com to qualify for consideration.


For warranty registration, visit the link below to begin the process. For claims, you will be redirected to Byrna’s official RMA portal after registration is complete.