Privacy Policy

Effective Date: [June 2025]

NonLethalDefense.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how your data is collected, used, and shared when you visit or make a purchase from our website (the “Site”), in compliance with applicable privacy laws such as the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant data protection rules.

1. Information We Collect

When you visit or make a purchase from the Site, we collect the following types of information:

• Order Information: Your name, billing and shipping addresses, payment method details (securely processed), email address, and phone number.
• Device Information: Web browser type, IP address, time zone, cookies, and analytics about your interaction with our website.
• Account Information: If you create an account, we collect your login credentials and order history.
• Customer Service: Any personal data you provide when contacting our support team.

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders (including delivery, confirmations, and returns)
• Provide customer support and respond to inquiries
• Send transactional updates and promotional emails (opt-out available)
• Improve and personalize your shopping experience
• Prevent fraud, unauthorized access, and enforce terms of service

3. Sharing Your Information

We do not sell your personal information. We only share your data with third-party providers that are essential for running our business:

• Shopify: Our ecommerce platform, which securely hosts our store and stores order/account data.
• Soar Payments / Authorize.net: Our third-party payment gateway that securely processes credit/debit card transactions. We do not store full payment details on our servers.
• Shipping Providers: Such as USPS, UPS, or FedEx, to deliver your purchases.
• Email & Marketing Apps: If you opt in, we may send you updates using services like Mailchimp, Klaviyo, or similar tools.
• Legal Requirements: Your data may be shared to comply with legal obligations or enforce our policies.

4. Cookies & Tracking

We use cookies and similar tracking tools to improve your shopping experience, analyze traffic, and personalize content. You can control cookie settings via your browser. Third-party analytics tools like Google Analytics may also track usage data.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict certain data uses
• Withdraw consent or opt out of marketing
• Request a copy of your personal data

To exercise these rights, contact us at support@nonlethaldefense.com.

6. Data Retention

We retain your data only as long as necessary to fulfill orders, meet legal obligations, and support your customer experience. You may request deletion of your data at any time.

7. Data Security

We take security seriously and follow industry-standard practices to protect your information. All payment transactions are encrypted and processed securely through Authorize.net and Soar Payments. However, no method of online transmission is 100% secure, and you use the Site at your own risk.

8. Do Not Track

Some browsers offer “Do Not Track” features. Our Site does not currently respond to these signals, but you can manage tracking through your browser and device settings.

9. Children’s Privacy

Our site is not intended for individuals under the age of 18. We do not knowingly collect or store information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns, or data requests, please contact us:

NonLethalDefense.com
Email: support@nonlethaldefense.com